Fillmore Silver Spring Rules

If you’re attending a show at Fillmore Silver Spring, there are a few rules and regulations to bear in mind. Planning ahead will make passing through security much easier. Once inside the venue, re-entry is usually prohibited, so make sure you bring any permitted items with you. Fillmore Silver Spring has some of the hottest concerts and special events around. But to make sure it’s fun for everyone, there are a few rules that you have to follow. For the latest rules and policies, you can view the Live Nation listing here.

Make sure you read the rules below so you know what to expect. They will help you avoid any issues during your visit to the venue. Please note that some events may have slightly different rules and management reserves the right to modify their rules for each event.

If you have any questions, you can contact Fillmore Silver Spring at (301) 960-9997 .

Cash policy

The Fillmore Silver Spring is mostly cashless. Credit cards, debit cards, and mobile wallets are the preferred forms of payment, although cash may be accepted in some cases.

Digital Ticket policy

Tickets for most shows – excluding special events – are delivered using the venue’s official mobile app. Tickets are not usually emailed or available for paper printing.

Smoking policy

Like other leading venues, the Fillmore Silver Spring is a non-smoking facility. Smoking, including cigarettes or vapes, is not allowed inside. Depending on the show’s floor plan, dedicated exterior smoking areas may be available and will be signposted on the day.

child policy

The Fillmore Silver Spring generally allows children to attend shows, although many events carry an official minimum age recommendation. All attendees require their own tickets.

pet and service animals policy

Pets and emotional support animals are not allowed at the Fillmore Silver Spring. The exception is registered service animals actively helping their owners, subject to official documentation.

Accessibility Policy

The Fillmore Silver Spring strives to ensure that all of their guests have a great time at the venue. If you need additional assistance while you are there please make sure you let the staff know.

Guests with disabilities can reach out to the box office at (301) 960-9997 to make them aware of the show and date that assistance will be needed. On the show day, please make the door or security staff aware of your needs and they will assist you in any way they can.

If you have any other questions regarding accommodation needs, you can contact Fillmore Silver Spring at (301) 960-9997  

Bag Policy

To reduce staff contact with guest belongings, note the venue’s Clear Bag Policy:

• Clear plastic, vinyl, or PVC bags (maximum size: 12″x6″x12″) will be permitted
• Small clutch bags approximately the size of a hand, do not need to be clear, (maximum size: 4.5″x6.5″) will be permitted

All bags are subject to search by staff.

Camera Policy

Professional photography is not permitted at the majority of the shows, though some performers permit non-professional point and shoot cameras, provided that they are used without a flash. Professional photography equipment (with detachable or zoom lenses) is never permitted without an appropriate media or photo pass.

If a specific event has an exception, then it will be noted if you call the venue to ask.

COVID-19 Related Policy

The venue commits to guest safety by following recommended and required guidelines. 

Please contact Fillmore Silver Spring office at (301) 960-9997 for any questions relating to current COVID-19 related policy.

Lost and Found Policy

All lost and found items are taken to Guest Services. To inquire about a lost item please contact Guest Services with a description of the item.

After the event, you may also contact the venue at (301) 960-9997.

Please be sure to give your complete contact information as well as a detailed description of your lost item(s).

Mask Policy

Masks are no longer required for any event. Please contact Fillmore Silver Spring office at (301) 960-9997 for any questions relating to current COVID-19 related policy

Prohibited Items

Items ALLOWED to be brought in to the venue:

• Clear plastic, vinyl or PVC bags (maximum size: 12″x6″x12″)
• Small clutch bags approximately the size of a hand (maximum size 4.5″x6.5″)
• Non-professional/still cameras
• Cell phones
• Hats
• Sealed packs of cigarettes
• Earplugs
• Sunglasses

Items NOT ALLOWED to be brought in to the venue include, but are not limited to:

• NO backpacks
• NO non-clear large purses or bags
• NO illegal substances
• NO drugs or drug paraphernalia
• NO weapons pf any kind (including firearms, pocket knives, pepper spray, fireworks, etc. Law enforcement and security guards are Not Permitted to carry in the venue)
• NO open packs of cigarettes (upon entry)
• NO unsealed tampons (upon entry)
• NO pets (service animals actively performing service will be permitted)
• NO laser pointers
• NO LED gloves or LED microlights used for light shows 
• NO glowsticks 
• NO pacifiers 
• NO eyedrops
• NO glass, cans, cups or coolers
• NO markers, pens or spray paint
• NO large chains or spiked jewelry
• NO stickers or flyers
• NO ballons, balls, inflatable balls, or frisbees
• NO tents, large umbrellas, chairs, or blankets
• NO candy bracelets/candy necklaces 
• NO Camelbacks or Bota Bags
• NO stuffed animals or dolls
• NO professional recording equipment for photo, video, or audio (NO detachable lenses, tripods, big zooms or commercial use rigs)
• NO video cameras, selfie sticks, or GoPros
• NO toy weapons or real weapons of any kind

These could be subject to change per the artist request. The venue reserves the right to adjust the items on this list.

Fillmore Silver Spring reserves the right to search anyone, and their belongings, who enter the premises.

Re-Entry/Entry Policy

Generally, re-entry is not allowed.

Refund Policy

All sales are final. Fillmore Silver Spring will only issue a refund when a headlining act cancels or postpones their performance.